// CITY_ASSESSMENT

How smart is Xiamen?

Xiamen scores 15% against the UN ISO-aligned smart city framework in 2026 — ranked #335 of 385 cities assessed, with every finding traceable to a public source.

Smart score

15%

Rank

#335 / 385

Criteria present

11 / 86

Evidence coverage

17.4%

Xiamen's smart city score by area

Data, Digital & Smart Foundation100%

4 present · 0 partial · 0 absent · 11 not assessed

Mobility & Transport0%

0 present · 0 partial · 0 absent · 12 not assessed

Environment, Energy & Climate0%

0 present · 0 partial · 0 absent · 13 not assessed

Infrastructure, Water & Waste0%

0 present · 0 partial · 0 absent · 11 not assessed

Health, Education, Safety & Inclusion58%

3 present · 1 partial · 2 absent · 7 not assessed

Economy, Innovation & Employment100%

4 present · 0 partial · 0 absent · 4 not assessed

Governance, Resilience & Operating Model25%

0 present · 3 partial · 3 absent · 8 not assessed

Where Xiamen is strong

  • Digital Government Services
  • Innovation & Economic Development
  • Inclusion & Civic Participation
  • Education & Digital Skills
  • Disaster Risk & Resilience

Where the gaps are

  • Governance & Smart-City Operating Model
  • Disaster Risk & Resilience
  • Education & Digital Skills
  • Inclusion & Civic Participation

Evidence highlights

Digital Government Services · Unified online services portal

Xiamen operates the "i厦门" (iXiamen) platform, described as a "one-stop convenient service platform" and "one-stop comprehensive service platform" for citizens and enterprises, integrating various government and public services such as education, medical car…

https://ixm.xm.gov.cn/lyzt/izw/

Digital Government Services · Digital identity / single sign-on

The "i厦门" platform requires users to log in and register, and is explicitly stated to be based on "real-name identity authentication" (实名身份认证) to provide personalized services.

https://ixm.xm.gov.cn/lyzt/izw/

Digital Government Services · Online payments for taxes & fees

The "i厦门" platform offers online services for tax handling through "厦门税务" (Xiamen Taxation) and supports fiscal electronic receipts. It also allows for social security payments and housing provident fund inquiries and services.

https://ixm.xm.gov.cn/lyzt/izw/

Digital Government Services · Citizen reporting / 311 channel

The "i厦门" platform includes a "倾听民声" (listen to public opinion) section, a "我要申诉" (I want to appeal/complain) link, and a "随手拍广场" (casual photo square) where citizens can report damaged public facilities for repair by relevant departments.

https://ixm.xm.gov.cn/lyzt/izw/

About this assessment

Xiamen was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-11 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.