// CITY_ASSESSMENT
How smart is Shah Alam?
Shah Alam scores 15.9% against the UN ISO-aligned smart city framework in 2026 — ranked #326 of 385 cities assessed, with every finding traceable to a public source.
Smart score
15.9%
Rank
#326 / 385
Criteria present
10 / 86
Evidence coverage
20.9%
Shah Alam's smart city score by area
1 present · 0 partial · 3 absent · 11 not assessed
2 present · 2 partial · 3 absent · 5 not assessed
1 present · 3 partial · 1 absent · 8 not assessed
1 present · 0 partial · 2 absent · 8 not assessed
2 present · 1 partial · 0 absent · 10 not assessed
1 present · 1 partial · 0 absent · 6 not assessed
2 present · 1 partial · 0 absent · 11 not assessed
Where Shah Alam is strong
- ▸Food Security & Urban Agriculture
- ▸Public Transport & Real-Time Information
- ▸Active & Shared Mobility
- ▸Energy & Smart Grid
- ▸Public Safety & Emergency
Where the gaps are
- ▸Water & Sanitation
- ▸Climate Adaptation & Heat
- ▸Digital Government Services
- ▸Disaster Risk & Resilience
- ▸Green Space & Biodiversity
Evidence highlights
Digital Government Services · Citizen reporting / 311 channel
The Majlis Bandaraya Shah Alam (MBSA) uses the 'Sistem Pengurusan Aduan Awam Pihak Berkuasa Tempatan (SISPAA-PBT)' for public complaints, allowing citizens to submit and check the status of their feedback. MBSA transitioned to this centralized system, disco…
https://mbsa.spab.gov.my/eApps/system/index.doEnergy & Smart Grid · Renewable energy share / targets
Malaysia has a national target to achieve 31% renewable energy share in its installed capacity mix by 2025, supported by the Malaysia Renewable Energy Roadmap (MyRER) which aims to decarbonize the electricity sector by 2035.
https://www.seda.gov.my/Housing & Urban Planning · Affordable housing programme
The Selangor State Property Application System provides information on the "Rumah Selangorku" affordable housing program, including eligibility criteria for applicants in Selangor, where Shah Alam is located.
https://ehartanah.lphs.gov.my/Disaster Risk & Resilience · Hazard early-warning systems
Malaysia has a Public Infobanjir portal that provides the latest flood warnings and notifications for water levels and rainfall, indicating an operational early warning system for floods.
https://publicinfobanjir.water.gov.my/About this assessment
Shah Alam was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-11 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.