// CITY_ASSESSMENT

How smart is Norwich?

Norwich, United Kingdom, scores 40.9% against the DC20 smart city framework in 2026 — ranked #155 of 213 cities assessed, with every finding traceable to a public source.

Smart score

40.9%

Rank

#155 / 213

Criteria present

27 / 82

Evidence coverage

50%

Norwich's smart city score by area

Data & Digital Foundation46%

5 present · 2 partial · 6 absent · 8 not assessed

Mobility53%

7 present · 3 partial · 6 absent

Environment & Resources79%

8 present · 3 partial · 1 absent · 5 not assessed

Governance & People43%

7 present · 3 partial · 10 absent

Economy & Method30%

0 present · 3 partial · 2 absent · 3 not assessed

Where Norwich is strong

  • EV & Active-Travel Infrastructure
  • Resilience & Climate Adaptation
  • Pervasive IoT Sensing
  • Real-time Public Transit Intelligence
  • Air-Quality & Climate Monitoring

Where the gaps are

  • Interoperability & Open Standards
  • Smart Traffic & Adaptive Signals
  • Innovation Ecosystem
  • City Data Platform / Urban Data Exchange
  • Data Governance, Privacy & Ethics

Evidence highlights

Digital Twin · 3D city model / digital twin

A Fujitsu case study mentions a 'social digital twin' being used in a trial in Norwich for micromobility.

https://www.fujitsu.com/uk/images/fujitsu-social-digital-twin-doubles-beryls-micromobility-revenue-in-norwich-trial/

Real-time Public Transit Intelligence · Real-time arrivals / GTFS-RT

The First Bus app, which operates in Norwich (Norfolk/Suffolk), allows users to track buses live.

https://www.firstbus.co.uk/buy-tickets/ways-pay/first-bus-app

Real-time Public Transit Intelligence · Open transit data

Norfolk County Council, which covers Norwich, provides an 'open data' section on its official website.

https://www.norfolk.gov.uk/what-we-do-and-how-we-work/open-data-foi-and-data-protection/open-data

EV & Active-Travel Infrastructure · Public EV charging network

Norwich has a 'Norwich City On-Street Chargepoint Project' as part of its transport initiatives.

https://www.norfolk.gov.uk/roads-and-transport/transport-in-norfolk/transport-for-norwich/norwich-city-on-street-chargepoint-project

About this assessment

Norwich was assessed against the 82 criteria of the DC20 smart city framework on 2026-07-01 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found — see how smart cities are measured. Scores refresh continuously as cities publish new evidence.