// CITY_ASSESSMENT
How smart is Warsaw?
Warsaw scores 35.7% against the UN ISO-aligned smart city framework in 2026 — ranked #128 of 213 cities assessed, with every finding traceable to a public source.
Smart score
35.7%
Rank
#128 / 213
Criteria present
26 / 86
Evidence coverage
45.3%
Warsaw's smart city score by area
4 present · 2 partial · 1 absent · 8 not assessed
2 present · 1 partial · 0 absent · 9 not assessed
4 present · 3 partial · 0 absent · 6 not assessed
2 present · 0 partial · 0 absent · 9 not assessed
6 present · 1 partial · 3 absent · 3 not assessed
5 present · 1 partial · 2 absent
3 present · 5 partial · 0 absent · 6 not assessed
Where Warsaw is strong
- ▸Digital Government Services
- ▸Health & Digital Health
- ▸Culture, Tourism & Recreation
- ▸Green Space & Biodiversity
- ▸Critical Infrastructure Resilience
Where the gaps are
- ▸Governance & Smart-City Operating Model
- ▸Disaster Risk & Resilience
- ▸Connectivity & ICT Infrastructure
- ▸Solid Waste & Circular Economy
- ▸Public Safety & Emergency
Evidence highlights
Digital Government Services · Unified online services portal
Warsaw operates the Warszawa19115 portal and mobile application, which serves as a unified platform for residents to contact city officials, obtain information about city operations, and handle various matters related to business activity, education, cultur…
https://kontakt.info/pl/warszawa19115-kontaktDigital Government Services · Digital identity / single sign-on
Poland provides a national digital identity system called 'Profil zaufany' (Trusted Profile), which is a free and secure tool allowing citizens to handle official matters online by confirming their identity and signing documents electronically, including th…
https://www.gov.pl/web/gov/zaloz-profil-zaufanyDigital Government Services · Online payments for taxes & fees
The Warszawa 19115 portal offers online payment options for various taxes and fees, including property tax, agricultural tax, transport tax, and stamp duty, and also mentions a new payment channel using the mObywatel application.
https://kontakt.info/pl/warszawa19115-kontaktDigital Government Services · Citizen reporting / 311 channel
Warsaw provides a 'Warszawa19115' portal and mobile application, along with a 24/7 infoline (22 19115), for citizens to report problems, submit ideas for city improvements, and track their submissions.
https://kontakt.info/pl/warszawa19115-kontaktAbout this assessment
Warsaw was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-05 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found — see how smart cities are measured. Scores refresh continuously as cities publish new evidence.