// CITY_ASSESSMENT
How smart is Norwich?
Norwich, United Kingdom, scores 48.9% against the UN ISO-aligned smart city framework in 2026 — ranked #44 of 75 cities assessed, with every finding traceable to a public source.
Smart score
48.9%
Rank
#44 / 75
Criteria present
37 / 86
Evidence coverage
55.8%
Norwich's smart city score by area
5 present · 2 partial · 5 absent · 3 not assessed
4 present · 2 partial · 4 absent · 2 not assessed
6 present · 1 partial · 0 absent · 6 not assessed
3 present · 4 partial · 3 absent · 1 not assessed
11 present · 0 partial · 2 absent
5 present · 0 partial · 3 absent
3 present · 2 partial · 7 absent · 2 not assessed
Where Norwich is strong
- ▸Air Quality & Monitoring
- ▸Health & Digital Health
- ▸Education & Digital Skills
- ▸Food Security & Urban Agriculture
- ▸Digital Government Services
Where the gaps are
- ▸Governance & Smart-City Operating Model
- ▸Urban Data Platform & Digital Twin
- ▸Critical Infrastructure Resilience
- ▸Open Data & Transparency
- ▸Smart Traffic & Electric Vehicles
Evidence highlights
Open Data & Transparency · Official open data portal
Norfolk County Council, which covers Norwich, operates an official open data portal at open-data-norfolkcc.opendata.arcgis.com and has a dedicated section on its main website for open data.
https://www.norfolk.gov.uk/what-we-do-and-how-we-work/open-data-foi-and-data-protection/open-dataDigital Government Services · Unified online services portal
Norwich City Council (UK) offers "Online accounts" which are described as a secure online portal designed to handle various services in one place.
https://www.norwich.gov.uk/homepage/online-accountsDigital Government Services · Online payments for taxes & fees
Norwich City Council (UK) provides online accounts that facilitate payments for various services.
https://www.norwich.gov.uk/homepage/online-accountsDigital Government Services · Citizen reporting / 311 channel
Norwich, CT, provides a "Citizen Request Tracker" for residents to report issues.
https://www.norwichct.org/335/Citizen-Request-TrackerAbout this assessment
Norwich was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-06-30 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found — see how smart cities are measured. Scores refresh continuously as cities publish new evidence.