// CITY_ASSESSMENT

How smart is Swansea?

Swansea, United Kingdom, scores 67.8% against the UN ISO-aligned smart city framework in 2026 — ranked #16 of 75 cities assessed, with every finding traceable to a public source.

Smart score

67.8%

Rank

#16 / 75

Criteria present

53 / 86

Evidence coverage

74.4%

Swansea's smart city score by area

Data, Digital & Smart Foundation70%

7 present · 0 partial · 3 absent · 5 not assessed

Mobility & Transport68%

7 present · 1 partial · 3 absent · 1 not assessed

Environment, Energy & Climate88%

11 present · 1 partial · 1 absent

Infrastructure, Water & Waste80%

6 present · 4 partial · 0 absent · 1 not assessed

Health, Education, Safety & Inclusion81%

10 present · 1 partial · 2 absent

Economy, Innovation & Employment81%

6 present · 1 partial · 1 absent

Governance, Resilience & Operating Model68%

6 present · 3 partial · 2 absent · 3 not assessed

Where Swansea is strong

  • Digital Government Services
  • Air Quality & Monitoring
  • Climate Action & Emissions
  • Green Space & Biodiversity
  • Housing & Urban Planning

Where the gaps are

  • Urban Data Platform & Digital Twin
  • Critical Infrastructure Resilience
  • Water & Sanitation
  • Smart Traffic & Electric Vehicles
  • Health & Digital Health

Evidence highlights

Digital Government Services · Unified online services portal

Swansea Council provides a 'My Swansea Account' which serves as a unified online portal for residents to access various municipal services.

https://www.swansea.gov.uk/swanseaaccount

Digital Government Services · Digital identity / single sign-on

Residents can log in to a 'My Swansea Account' using a digital identity to access municipal services, indicating a single sign-on system.

https://www.swansea.gov.uk/swanseaaccount

Digital Government Services · Online payments for taxes & fees

Swansea offers an online payment portal, powered by Civica, for various council services, suggesting that local taxes and fees can be paid online.

https://www.civicaepay.co.uk/Swansea/web/

Digital Government Services · Citizen reporting / 311 channel

Swansea Council provides a dedicated 'Report It' page on its official website, allowing citizens to report issues online.

https://www.swansea.gov.uk/reportit

About this assessment

Swansea was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-06-30 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found — see how smart cities are measured. Scores refresh continuously as cities publish new evidence.