// CITY_ASSESSMENT

How smart is Austin?

Austin scores 59.9% against the UN ISO-aligned smart city framework in 2026 — ranked #59 of 297 cities assessed, with every finding traceable to a public source.

Smart score

59.9%

Rank

#59 / 297

Criteria present

44 / 86

Evidence coverage

67.4%

Austin's smart city score by area

Data, Digital & Smart Foundation78%

6 present · 2 partial · 1 absent · 6 not assessed

Mobility & Transport63%

4 present · 2 partial · 2 absent · 4 not assessed

Environment, Energy & Climate90%

8 present · 2 partial · 0 absent · 3 not assessed

Infrastructure, Water & Waste77%

8 present · 1 partial · 2 absent

Health, Education, Safety & Inclusion77%

8 present · 1 partial · 2 absent · 2 not assessed

Economy, Innovation & Employment75%

3 present · 3 partial · 0 absent · 2 not assessed

Governance, Resilience & Operating Model85%

7 present · 3 partial · 0 absent · 4 not assessed

Where Austin is strong

  • Air Quality & Monitoring
  • Green Space & Biodiversity
  • Water & Sanitation
  • Education & Digital Skills
  • Climate Adaptation & Heat

Where the gaps are

  • Smart Traffic & Electric Vehicles
  • Energy & Smart Grid
  • Urban Data Platform & Digital Twin
  • Critical Infrastructure Resilience
  • Connectivity & ICT Infrastructure

Evidence highlights

Digital Government Services · Unified online services portal

The City of Austin provides AustinTexas.gov as a portal to 'View All Services' including applying for permits (chauffeur, residential building, short-term rental) and submitting online service requests through Austin 3-1-1.

https://www.austintexas.gov/

Digital Government Services · Online payments for taxes & fees

The City of Austin website, AustinTexas.gov, allows users to 'Pay online' for services such as household utilities and civil parking citations.

https://www.austintexas.gov/

Digital Government Services · Citizen reporting / 311 channel

Austin offers an 'Austin 3-1-1' service, described as an 'All Day, Any Day, Information Center' where citizens can contact 3-1-1, submit online service requests, report water emergencies, and report power outages, with a mobile app also available.

https://www.austintexas.gov/

Public Transport & Real-Time Information · Public transport network

CapMetro is identified as Austin and Central Texas' Public Transit Agency, indicating the operation of a public transport network for the city.

https://www.capmetro.org/

About this assessment

Austin was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-10 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.