// CITY_ASSESSMENT
How smart is Memphis?
Memphis scores 38.8% against the UN ISO-aligned smart city framework in 2026 — ranked #172 of 297 cities assessed, with every finding traceable to a public source.
Smart score
38.8%
Rank
#172 / 297
Criteria present
22 / 86
Evidence coverage
53.5%
Memphis's smart city score by area
5 present · 4 partial · 2 absent · 4 not assessed
1 present · 5 partial · 2 absent · 4 not assessed
1 present · 4 partial · 1 absent · 7 not assessed
4 present · 1 partial · 3 absent · 3 not assessed
6 present · 2 partial · 3 absent · 2 not assessed
2 present · 3 partial · 0 absent · 3 not assessed
3 present · 5 partial · 3 absent · 3 not assessed
Where Memphis is strong
- ▸Digital Government Services
- ▸Housing & Urban Planning
- ▸Culture, Tourism & Recreation
- ▸Urban Data Platform & Digital Twin
- ▸Health & Digital Health
Where the gaps are
- ▸Connectivity & ICT Infrastructure
- ▸Energy & Smart Grid
- ▸Climate Adaptation & Heat
- ▸Active & Shared Mobility
- ▸Smart Traffic & Electric Vehicles
Evidence highlights
Digital Government Services · Unified online services portal
The City of Memphis website serves as a central hub listing various city services, including applying for permits, making payments, reporting issues, registering businesses, and renewing business taxes, suggesting a unified online services portal.
https://www.memphistn.gov/Digital Government Services · Online payments for taxes & fees
The City of Memphis website prominently features a 'Make a payment' option under its city services, and a dedicated e-payments subdomain exists, indicating that local taxes, fines, and utility bills are payable online.
https://www.memphistn.gov/Digital Government Services · Citizen reporting / 311 channel
Memphis operates a 311 service, accessible via its main website and a dedicated portal, allowing citizens to report various issues such as potholes, abandoned vehicles, illegal dumping, and streetlight outages, and to track their requests.
https://www.memphistn.gov/Urban Data Platform & Digital Twin · Live city data dashboard
Memphis has an open data portal called the Memphis Data Hub, which features raw data and visualization tools across many city services, including specific dashboards for safer communities and affordable housing. Innovate Memphis also brings together dashboa…
https://data.memphistn.gov/About this assessment
Memphis was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-10 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.