// CITY_ASSESSMENT
How smart is Zagreb?
Zagreb scores 47.4% against the DC20 smart city framework in 2026 — ranked #123 of 213 cities assessed, with every finding traceable to a public source.
Smart score
47.4%
Rank
#123 / 213
Criteria present
30 / 82
Evidence coverage
56.1%
Zagreb's smart city score by area
10 present · 5 partial · 3 absent · 3 not assessed
7 present · 1 partial · 2 absent · 6 not assessed
4 present · 3 partial · 0 absent · 10 not assessed
7 present · 6 partial · 0 absent · 7 not assessed
2 present · 1 partial · 2 absent · 3 not assessed
Where Zagreb is strong
- ▸Digital Government / e-Services
- ▸Open Data by Default
- ▸Interoperability & Open Standards
- ▸Public Safety & Emergency Response
- ▸EV & Active-Travel Infrastructure
Where the gaps are
- ▸Air-Quality & Climate Monitoring
- ▸Citizen Engagement & Participation
- ▸Smart Traffic & Adaptive Signals
- ▸Smart Water & Waste
- ▸Innovation Ecosystem
Evidence highlights
Digital Twin · Public/registered access
The ISPU portal, the State Geodetic Administration (DGU) Geoportal, and the joint land register and cadastre information system provide public access to various spatial data and information for citizens and users.
https://portal-ispu.gov.hr/Integrated Multimodal Mobility (MaaS) · Shared mobility integration
Zagreb has introduced a bike-sharing system called "Bajs," joining other European cities that successfully use similar systems.
https://magazin.hrt.hr/price-iz-hrvatske/brzo-povoljno-jednostavno-sve-vise-gradana-za-prijevoz-bira-bajs--12784478Real-time Public Transit Intelligence · Real-time arrivals / GTFS-RT
Zagreb's public transport operator, ZET, provides platforms for live tracking of its vehicles, including trams and buses, on interactive maps in real-time.
https://zet.skoljka.org/Real-time Public Transit Intelligence · Open transit data
Zagreb has an official open data portal, and ZET provides the ability to download real-time routes and public transport timetables.
https://data.zagreb.hr/About this assessment
Zagreb was assessed against the 82 criteria of the DC20 smart city framework on 2026-06-26 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found — see how smart cities are measured. Scores refresh continuously as cities publish new evidence.